Privacy Policy

2. Data Controller

For the purpose of the GDPR, the "Data Controller" of your personal data is:

3. What Data We Collect

3.1 User Data

When you use our services, we collect:

• Email address
• First and last name (optional)
• Account preferences
• Telegram account information necessary for accessing your selected groups, channels, and chats
• Message content and media files from your selected Telegram sources
• Usage data related to Telegram media management

3.2 Telegram Data

For our core service functionality, we collect and store:

• Messages and content from your selected Telegram groups, channels, and chats
• Media files (images, videos, documents) from these sources
• Metadata associated with messages and media files

This data is stored securely following industry best practices and is only accessible to you through your account.

3.3 Analytics Data

We use analytics tools to understand how our services are used:

• Usage patterns
• Feature interactions
• Performance metrics

3.4 Technical Data

Our servers automatically collect:

• IP address
• Browser type
• Device information
• Access timestamps

4. How We Use Your Data

We use your data to:

• Provide and improve our services
• Process and store messages and media from your selected Telegram sources
• Send important notifications about your account
• Process your media management requests
• Analyze and improve our service performance
• Comply with legal obligations

Future features may include AI analysis of message contents for enhanced functionality. Any such features will be implemented only after updating this Privacy Policy and obtaining necessary consent.

5. Data Sharing & Third Parties

We may share your data with:

• Service providers who assist in our operations
• Analytics providers
• Law enforcement when required by law

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

7. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information is retained while your account is active
• Telegram messages and media files are stored securely while you maintain an active subscription
• Upon subscription cancellation, all stored Telegram data (including messages and media files) will be automatically deleted
• Backup copies are maintained briefly for service reliability, following industry best practices

Our storage practices follow industry best practices for security and data protection, including encryption at rest and in transit, secure access controls, and regular security audits.

9. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes by email or through our service.

11. Contact Us

For any questions about this Privacy Policy, please contact us at support@thechannelvault.com

12. Related Policies

This Privacy Policy should be read alongside our Cookie Policy and Terms of Service.

• By email: support@channelvault.app
• By visiting our contact page